2 /5
Valoración media
★
★
Honestly a horrible experience for three days and I wish I picked a different hotel. First, the wifi is garbage. In my first room it was impossible to connect with my phone or my other devices. They moved me to a different room but it had many problems. There wasn’t a remote for the tv, the room was dirty in places, the TV was positioned facing the floor, and my keys kept deactivating. I probably wasted 4 hours moving rooms, speaking to management, and waiting for new keys. The manager gave me an 80.000 credit to use at the restaurant but every time I went to buy something I had to argue with the staff because they knew nothing about it. So that wasted even more time. The one exercise machine they have is broken with parts laying around on the ground. They have nice dumbbells but no bench to use them with. Also, the gym is not air conditioned (most of the building is not air conditioned either). The automatic light in the bathroom next to the gym turns off in about 3 minutes. So you can expect to be in the dark if you use that bathroom. Their mask policy is a joke. You don’t need to use masks anywhere in the building except when you are getting your food from the buffet where they will hassle you. You can be maskless in the main areas, elevators, the bar, the restaurant, walking into the breakfast area, eating in the breakfast area, and everywhere else. But you absolutely have to wear a mask at the buffet six feet from the tables where’s it’s not required. The management goes against the WHO and every scientific study to enforce this unscientific requirement. Absolutely terrible experience and I would not recommend this hotel at all.